Who is an MSP?
A managed service provider (MSP) is a type of IT service company that provides server, network, and specialized applications to end users and organizations. These applications are hosted and managed by the service provider.
Managed service providers monitor, supervise and secure outsourced network or application procedures on behalf of the organizations that are using those services. MSPs have specialized infrastructure, human resources and industry certifications, and they provide 24/7 monitoring and provisioning of additional services for their clientèle. MSPs that provide servers and network services have massive data center facilities, which can host a number of different Web applications, private enterprise or vertical software applications, and simultaneously interconnect networks through virtual private networking to many different sourcing organizations and individuals. MSPs rely on a vendor management system (VMS), which is a software program that provides efficiency and transparency related to all facets of the dependent and contract workforce. MSPs manage basic communication services, like frame relays and leased line wide area networks (WAN), while integrating and managing a variety of enterprise services, including: Standard access and transport Managed premises Web hosting Video networking Unified messaging Completely outsourced network administration, including features like messaging, call center, IP telephony, managed firewalls, virtual private networks (VPN) and network server monitoring or reporting Staffing management, per customer specifications
Businesses can benefit from using managed IT services.
Our tips look at a few of these benefits.
1. FUTURE PROOF SERVICES,USING BEST-OF-BREED TECHNOLOGY
Leading Managed Service Providers (MSPs)must use the best technologies and equipment on the market to deliver services. IT services are constantly upgraded with no additional cost or financial risk to yourself. You never have to worry that your Managed IT Services will become obsolete.
2. LOW CAPITAL OUTLAY AND PREDICTABLE MONTHLY COSTS
The investment in specialist hardware and software will be high. A managed service offers the highest quality enterprise and carrier grade solutions to customers. A fixed monthly payment plan means you know what you’re going to get and how much it’s going to cost over the contract. No unexpected upgrade charges or changes in charges, guaranteed.
3. FLEXIBLE SERVICE
Managed IT Service Providers can beextremely flexible; a pay-as-you-go payment plan allows for quick growth when necessary, or cost savings when you need to consolidate.
4. CONVERGED SERVICES
Multiple Managed IT Services can be provided over a single “converged” connection, resulting in cost-savings on infrastructure. There are additional productivity and efficiency benefits, in the fact that remote staff working from home have access to all the voice & data applications that your HQ staff use.
5. HIGHLY RESILIENT, SECURITY INFRASTRUCTURE
A Managed Service Provider’s data centres and managed network infrastructure is much more robust than a standard Enterprise IT service. Infrastructure is run under 24x7x365 management, with government approval security procedures.
By selecting managed services you gain access to staff with specialist skills. Sometimes you will only need this skill once, so save the expense of training your staff for skills they will never use.
With a managed network you can benefit from the ability to centralise all your applications and servers within managed data centres, this leads to improved performance of staff, regardless of location. Access to centralized data centres within the network can also provide access to virtual services, as well as storage and backup infrastructure.
8. INCREASED SERVICE LEVELS
A Managed IT Service provides greater control of service levels and performance. With service level agreements in place you can be sure of continuity of service. A managed service company will also offer 24x7x365 support.
9. DISASTER RECOVERY AND BUSINESS CONTINUITY
The delivery of services is the life blood of the Managed Service Provider (MSP). They have designed networks and data centres that will
be available, resilient and redundant for maintaining business continuity. You can take advantage of this significant technological investment. Your data will be safe and you voice services will continue to be delivered even if you main office is lost.
10. GREEN AND LEAN
By centralising your critical business systems within data centres and running your applications on a virtual platform, your business can benefit from a huge power saving – lowering your carbon footprint whilst reducing costs.
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